Privacy Policy
Last updated: February 26, 2026
This Privacy Policy explains how PetCare collects, uses, stores, and shares information when you use the app.
Information We Collect
- Device account ID: a random app-specific identifier stored on your device (Keychain and local storage) to keep your app data linked to your device.
- Pet profile and routine data: pet name, onboarding answers (such as traits and routine preferences), reminders, to-do activity, and completion history (including optional poop rating entries).
- Pet photo: if you choose one in onboarding or profile editing, image data may be stored locally and synced to cloud data for your pet profile.
- Collaboration data: pet members, invite tokens/links, and role information (owner/editor/viewer) for shared pet access.
- Push notification data: messaging token, platform, bundle identifier, and device name for silent sync notifications.
- Diagnostics and analytics: app events, screen views, app version/build, active pet context, and non-fatal crash/error logs through Firebase Analytics and Crashlytics.
- Safety reports: if submitted, report category/details, reporter role, related pet/member IDs, and timestamps.
How We Use Information
- Provide core features such as pet routines, reminders, onboarding progress, and shared family/caregiver access.
- Sync data across devices and collaborators using Firebase Firestore.
- Send background sync notifications so shared pet tasks stay up to date.
- Monitor reliability and improve performance using analytics and crash reporting.
- Support trust and safety workflows for reported abuse or inappropriate behavior.
How Information Is Shared
- With invited pet members: pet profile and routine information is visible to users you invite to the same pet workspace.
- With service providers: Firebase services (Firestore, Cloud Messaging, Analytics, Crashlytics, Cloud Functions) process data on our behalf.
- No sale of personal data: PetCare does not sell your personal information.
Data Retention and Deletion
- Data is kept while needed to provide the app experience and shared pet functionality.
- The app includes a device account reset flow that removes local data and attempts to remove associated cloud records, memberships, device tokens, and authored safety reports.
- Owners can delete pets, which removes the related pet records (including members, invites, and to-do entries) from the backend.
Your Choices
- You can choose whether to add a pet photo.
- You can manage notification permissions in iOS Settings.
- You can stop using the app and clear data through in-app reset and deletion options where available.
Children
PetCare is not intended for children to use without a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.
Contact
If you have privacy questions or requests, contact the PetCare support team through your official app support channel.
